We like to think that we can easily change things in the world. That’s no surprise, Barack Obama makes the Americans believe it can be done, and with the Wisdom of Crowds in mind, many think that crowd-sourcing can easily be applied and be used to change things in the world, that haven’t seem to [...]

Dialogue is an important aspect of community management. As a community manager, you have to cater to many interests, depending on the objective. First you have the people that are part of the community, you have your client and you have the discussion.  As a community manager you have to make sure the process of [...]