Decision making comes in many forms. One can easily see the difference between a decision that you make yourself, and a decision that must be made by a group. In the latter example, many people are not quite happy with the outcome, some even not at all, and only a few are getting the outcome [...]

Most people have joined one or more social networks nowadays. Facebook, LinkedIn, Twitter: many people have found a way to use them to their advantage. They know how to create value out of it by participating, or even just by observation. People feel comfortable by doing that. Participating and joining discussions with their peers, known [...]

Power, creativity and controversy: these are three keywords for yielding more results from innovation communities. However, it is not just simply more power, more creativity and more controversy that a community needs… Or is it? Some time ago I was researching an employee-driven innovation community (EDI). The community was developed for the purpose of optimizing [...]

In the last couple of weeks I stumbled upon the term ‘Employee engagement’ in some blogposts. The term almost sounds redundant, as one would assume employees are engaged by principle.. Research shows otherwise. Employees apparently are not engaged in their work. In 2007, a study shows that only 21% is truly engaged, implying those who [...]

All projects we undertake with our clients have one thing in common, there are multiple parties involved. Before officially launching the project to all parties, already many people from different companies are involved. When launching a project, the most important group of people are connected as well. This group is the largest, and has therefore [...]

Most co-creation projects incorporate a sophisticated website to be the basis for the mass dialogue that comes with a successful project. Although we always like to think hybrid, mixing cyber conversations with brainstorms in real life, it is definitely of great importance to employ a best-of-breed software platform. It should facilitate your project in the [...]

Dialogue is an important aspect of community management. As a community manager, you have to cater to many interests, depending on the objective. First you have the people that are part of the community, you have your client and you have the discussion.  As a community manager you have to make sure the process of [...]