Welcome to Favela Fabric,
The Social Business Consultancy

Market conversations

As markets grow more complex and volatile, companies need to become more adaptive. New modes of production enable greater degrees of customer participation. Tuning in with outside audiences will dramatically increase your capacity to act.

Enabling is one thing, participating quite another. Mass dialogue just does not simply happen. There are many reasons why people feel restrained to freely engage and exchange ideas. Tech by itself will not overcome these obstacles.

Captivating your audience requires purpose, encouragement and reciprocity. We create a context for mass dialogue and co-creation, unleashing the tacit knowledge and passion of people around brands, products and organizations. We call this orchestration.

‘Captivating your audience requires purpose, encouragement and reciprocity’.

We offer a range of modules, depending on your needs and scope. Naturally we can help you design this strategy.


Innovation-driven

Your prime motive is innovation. You want to improve your current offering or trace more radical solutions.

Intelligence-driven

Your prime motive is sensing market sentiments and validating your course of action.

Brand-driven

Your prime motive is to boost brand advocacy and brand delivery by mobilizing brand aficionados.


Expert co-creation sessions

Stepping out of the conventional mindset with the help of lead users and radical thinkers. > more

Open Call

Engaging outside experts in performing a task or solving a particular problem > more

Customer co-creation campaign

Immersing your customers in a collective experience, harnessing their ideas for product & service improvement > more

Market intimacy

In permanent touch with your customer base > more

Issue conversation

Building common ground around sensitive issues > more

Customer service communities

Brand-centered communities providing peer-to-peer service and support. > more